General assistance
- Permanently available 24/365 for the requests of your customers
- Increase customer satisfaction
- Discharge your employees from standard cases and answers
- Focusing your employees on their core competencies in personal consulting and assistance
Use the MD Medicus experts to gain customer loyalty
Do you want to provide better and permanent availability? With our inbound services MD Medicus is a perfect partner in this area, too.
You can offer your customers the possibility to contact you with their requests or wishes 24/7. We promise you they will be thankful for this service. Our qualified and trained employees will support you in an optimal, yet cost sensitive way, to achieve 24/365 availability. This professional handling of customer requests and complaints will result in high customer satisfaction and loyalty.
Customer requests that we finally close will be gathered and passed on to you by email or any other preferred way.
Consulting in 22 languages
MD Medicus stands for the highest quality consultation in the health sector – around the globe. MD Medicus services are provided in 22 languages and consider different cultural characteristics. MD Medicus staff knows the very different international health systems as well as local contact points.